Shipping
Do you ship worldwide?
Yes, we ship worldwide. Please note international delivery times will vary depending on location and may attract import costs if outside the UK.
How much does shipping cost and how long does it take to deliver?
We aim to provide our customers with the best possible service. We process and dispatch standard orders in 1-2 days. During busy times, such as Christmas, please allow a couple extra days.
Our standard delivery rates can be found here.
My order has not arrived. What do I do?
Don’t worry, we record and track every parcel we send. If your order has not arrived, please send us an email with your order number, and we will find your package’s whereabouts.
When will I know when my order has been dispatched?
Once you place your order, you will receive an emailing confirming that we have and are working on your order. You will then receive another email when we’ve shipped your order.
Where can I find more information on shipping?
You can find more information on our shipping from our shipping policy here.
Returns
When can I make a return?
We have a 30-day return policy, which means you have 30 days after receiving your
item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us your order #. A return address will be provided upon confirmation of eligibility for a return.
Are there return shipping costs?
Customers are responsible for the return shipping costs. Items sent back to us without first requesting a return will not be accepted.
What if my print is damaged?
We take pride in our prints and package them with the utmost care so your order arrives safely and in great condition. Of course, we can not account for everything that may occur during transit which can damage your order. But rest assured, if your order arrives in less than perfect condition, please contact us.
What item cannot be returned?
Certain types of items cannot be returned, like custom products (such as special orders or personalized items) and gift cards. Please get in touch if you have questions or concerns about your specific item.
Where can I find more information on returns?
You can find more information on returns from our return policy here.